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Viva Maya By Wyndham, A Trademark All Inclusive Resort Playa del Carmen, Playa del Carmen

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From222US$ /night
Check-in
22Nov2024Select date
Check-out
23Nov2024Select date
Rooms and Guests2 Guest, 1 Room
Key details

About the Hotel

Paseo Xaman Ha Hotelero 5, Playa del Carmen, Mexico, 77710

Viva Maya By Wyndham, A Trademark All Inclusive Resort is located in Playa del Carmen, nestled on a private beach in a charming former fishing village. The resort offers a cultural-inspired ambiance and high-energy atmosphere, ideal for family vacations. With a variety of accommodations, dining options, and activities, it is recognized for its all-inclusive experiences.

Location

Located just 3 miles from Aeropuerto de Playa del Carmen, the resort offers easy accessibility. Playa del Carmen’s vibrant Quinta Avenida and local attractions are within walking distance or a short drive away. The beachfront location provides additional opportunities for swimming, sunbathing, and exploration of the region's rich cultural history.

Rooms

The resort features 335 well-appointed guest rooms designed for comfort and relaxation. Each room includes a private French balcony or terrace with views of the ocean, pool, or gardens. Amenities include air conditioning, a flat-screen TV, a mini-fridge, and free Wi-Fi. Guests enjoy carefully curated décor with modern conveniences perfect for unwinding after a day of activities.

Eat & Drink

Viva Maya offers five on-site restaurants, including a buffet featuring American and Mexican cuisine, and specialty dining options like Mediterranean, Asian, and authentic Mexican fare. Dining experiences range from casual buffets to themed nights and a la carte dining. The resort ensures meals and beverages, including local drinks, are included in its all-inclusive package.

Leisure & Business

With a variety of on-site leisure activities, guests can participate in water sports, biking, and organized games. The resort features an ocean-view pool and opportunities for evening entertainment such as live performances and theme parties. A serene spa is available at the sister resort for guests seeking relaxation services and therapies.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior Queen Room
Max:
2 persons
36 m² 
Bed options:
2 King Size Beds
Garden view
Air conditioning
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Deluxe Queen Room
Max:
2 persons
40 m² 
Bed options:
2 King Size Beds
Heating
Air conditioning
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Superior Queen Room
Max:
2 persons
36 m² 
Bed options:
2 King Size Beds
Ocean view
Heating
Air conditioning
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Getting around

A list of all available modes of transport

City Center
Playa del Carmen 1.7 mi
Airports
Aeropuerto de Playa del Carmen (PCM) 1.7 mi
Cancun (CUN) 37.0 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Baggage storage
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center
  • Wind surfing
  • Diving
  • Snorkeling
  • Horseback riding
  • Cycling
  • Tennis court
  • Golf course
  • Darts
  • Table tennis
  • Archery
  • Yoga class
  • Aerobics
  • Fishing

Services

  • Valet parking
  • Housekeeping
  • Car rental
  • Laundry
  • Tours/Ticket assistance
  • Stores/Commercial services
  • Welcome drink

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Babysitting/Child services
  • Board games
  • Children's menu
  • Children's pool
  • Children's play area
  • Kids club

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Night club
  • Garden area
  • Spa & wellness center
  • Sauna
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Shallow end
  • Make up services

Room features

  • Air conditioning
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries
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Location

Paseo Xaman Ha Hotelero 5, Playa del Carmen, Mexico, 77710
Map view
Paseo Xaman Ha Hotelero 5, Playa del Carmen, Mexico, 77710
Nearby
Piste Cyclable sur Paseo Xaman-Ha
1500 ft
Restaurants
Les Crepes de Paris
2.0 mi
Avenida Paseo Xaman-Ha 25 Playacar Center

Reviews and Ratings

Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
friendly staff
beachfront location
lack of air conditioning
moldy smell in room
6.8/10
Nice
Rooms
6.5
Location
7.5
Service
7.3
Dining
6.2
Guest reviews
6.8/10
based on 6 review
7.7
7.7/10based on 726 review
Amanda
United States of America, January  2024
7.0/10

The ocean view room was far away from beach activities and had a noticeable smell of mold, despite the helpful staff acknowledging the issue. It was the only fairly booked resort in Playa. The location is right on the beach with exceptional food options, but the room lacked proper air conditioning, causing discomfort. The dining experience offered good, but limited, variety. The service was very friendly and accommodating, with staff going the extra mile to ensure a pleasant stay.

Rooms
5.0
The ocean view room was far from beach activities and had a moldy smell, despite staff agreement about the issue.
Service
9.0
The service was very friendly, with staff going above and beyond to make the stay enjoyable.
Location
6.0
The location was directly on the beach but lacked adequate air conditioning, leading to discomfort.
Dining
7.0
The dining experience offered good variety initially but became monotonous after a week. Some dishes were excellent, while others were disappointing.
Facilities
8.0
The hotel offered car hire, housekeeping, and other commercial services, enhancing convenience during the stay.
friendly staff
lack of air conditioning
Michael
United Kingdom, November  2023
7.0/10

The hotel had a mix of positives and negatives. The rooms were very out dated and sadly not very comfortable, reminiscent of a freshman dorm in college. On the plus side, they were spacious and clean. The service was phenomenal, with helpful and kind staff. The location was safe and in a secured area close to Playa Del Carmen. Unfortunately, the dining experience was subpar with limited options. Overall, a stay with some highs and lows.

Rooms
7.0
The rooms were spacious and clean.
Service
9.0
The service was phenomenal, with very kind and helpful staff.
Location
8.0
The location was safe and in a secured area close to Playa Del Carmen.
Dining
5.0
The dining experience was just okay with limited options.
Facilities
6.0
Facilities were decent.
Owen
United States of America, October  2023
7.2/10

The hotel offers basic rooms without extra amenities commonly found elsewhere, like no coffee maker or stocked fridge, and charges a daily fee for the safe. However, the spacious rooms are conveniently located right on the beach. The service is warm and welcoming, but improvements in room renovations are needed. The location is secured within a beautiful complex near the beach, with easy access to nearby shops and attractions. While the dining options lack some variety, the quality of the food is commendable. Overall, the hotel provides a decent stay with room for enhancements.

Rooms
7.0
The rooms are pretty basic, lacking amenities like a coffee maker or stocked fridge, with a small balcony and a fee for the safe. However, they offer plenty of space and direct beach access.
Service
7.0
The staff was friendly and accommodating, although room renovations are necessary.
Location
8.0
The hotel is well-located within a secure complex near the beach, with easy access to shops and attractions.
Dining
7.0
The dining experience, while not very diverse in breakfast options, offers good quality food and a variety of dishes.
Facilities
7.0
The hotel provides necessary facilities, but improvements in room amenities would enhance the overall experience.
Robert
United States of America, October  2023
6.6/10

My stay at the hotel was a mixed experience. The location was fantastic, right on the beach and close to town, with friendly staff making the stay enjoyable. However, the rooms were a bit dated, lacking some common amenities, and had a lingering sewage smell. The dining options were average, with limited choices for breakfast.

Rooms
5.0
The rooms were pretty basic, lacking common extras and a little dated with a sewage smell present.
Service
7.0
The staff, while friendly, could benefit from more check-in and check-out staff available, especially for early services.
Location
8.0
The location was ideal, being right on the beach and within walking distance to town, which was convenient.
Dining
6.0
The dining experience was mediocre, with limited breakfast options and some missing common items like bacon or sausage.
Facilities
The hotel offered standard facilities, nothing remarkable but functional for a relaxing stay.
Frank
United Kingdom, August  2023
7.0/10

My stay at the hotel was pretty good overall. The rooms, though not as modern as some hotels, were clean and comfortable, with nice amenities like gel and shampoo. The daily view from my room was beautiful, overlooking the pool with a fridge stocked with drinks. The staff, however, seemed untrained and took a while to check us in, not meeting our room preference. The location was a bit out of the way but had nice shops nearby. The dining options ranged from okay to good, with a lack of variety after a week. The facilities seemed adequate overall.

Rooms
7.0
The rooms, while not the most modern, were clean and comfortable with nice amenities.
Service
6.0
The staff, though not very nice, were friendly and helpful during our stay.
Location
8.0
The location was a bit out of the way, but the nearby shops were convenient, and the resort's setting by the beach was my favorite part.
Dining
7.0
The dining options were good overall, with some tasty dishes, but the lack of variety after a week was a downside.
Facilities
7.0
The facilities seemed adequate for our needs during the stay.
Jimmy
United Kingdom, June  2023
6.6/10

The hotel offered spacious and clean rooms with free security boxes, but lacked sufficient storage space. Making restaurant reservations could be challenging as they often were fully booked. The service was a mix of very attentive staff but also some who were rude and inflexible. The location was amazing despite seaweed on the beach, although it was somewhat out of the way and required improvements. The dining experience varied from passable to poor with some areas in need of air conditioning. Overall, my stay had its highs and lows with room for improvement.

Rooms
8.0
The rooms were spacious, cleaned, and had the necessary amenities.
Service
6.0
While some staff members were very attentive, others were not very nice and inflexible.
Location
7.0
The location was amazing despite some seaweed on the beach, but it was somewhat out of the way and needed improvements.
Dining
5.0
The dining options were inconsistent, ranging from okay to poor. Some areas needed better ventilation.
Facilities
7.0
The facilities were generally clean and well-maintained.
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Rooms and Guests2 Guest, 1 Room